Symposium
Chairs: G. Burge (Birmingham, United Kingdom), N. Chavannes (Leiden, Netherlands)

Lower limits of normal: to support COPD diagnosis and management with the individual in the centre T. Schermer (Nijmegen , Netherlands)
Quality of diagnostic and therapeutic services: how do we deliver and assess/monitor them? A. Kaplan (Richmond Hill, Canada)
Standards of training and delivery of spirometry and blood gases in primary care B. G. Cooper (Birmingham, United Kingdom)
Pulmonary rehabilitation: how to maintain quality over quantity in haste B. Tiep (Monrovia, United States of America)
Accreditation of respiratory services in primary care S. Blonshine (Mason, United States of America)