Citations should be made in the following way: Authors. Title. Eur Respir J 2016; 48: Suppl. 60, abstract number.
Citations should be made in the following way: Authors. Title. Eur Respir J 2016; 48: Suppl. 60, abstract number.
PD4 How to deal with difficult people
Professional development workshopChairs: Nicolino Ambrosino (Volterra, Italy)
Aims: To increase the ability develop effective approaches to dealing with challenging situations; to use effective communication skills to raise concerns; to identify difficult personality types and utilise specific strategies for dealing with them.
Target audience: Allied health professional, Clinician, Fellow, Junior member, Patient, Public health official, Respiratory physician, Trainee, Student, Nurse, Physiotherapist, Researcher, Social worker, Respiratory therapist, Educationalist
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