Virtual 2020

Pre-Congress Content
Sunday, 06.09.2020
Monday, 07.09.2020
Tuesday, 08.09.2020
Wednesday, 09.09.2020


View the presentations you missed during Congress!

More than 1,100 webcasts and slide presentations, 3,500 e-posters and 4,000 abstracts from the Virtual Congress 2020 and are now available.

Citations should be made in the following way: Authors. Title. Eur Respir J 2020; 55: Suppl. 65, abstract number.

How to deal with difficult people

Professional development
Aims: To describe methods enabling caregivers to deal with challenging situations; to enhance effective communication skills; and to identify difficult personality types and describe specific strategies for dealing with them.
What makes a situation challenging? How to implement a communication approach
L. Essex (Wayzata, United States of America)
How to use a coping technique when communication fails
L. Essex (Wayzata, United States of America)